Support
Customer Technical Support
TranSwitch's application and systems engineers focus on developing and delivering the most innovative semiconductor
devices, tools and solutions to make customer design projects successful with the fastest time-to-market possible. Our
team works closely with customers through all phases of their product development process. These professionals, who have
comprehensive telecommunications and networking expertise, support the entire TranSwitch product family through the company's
Web-based Technical Support and Information Hotlines, with personal assistance by an applications engineer if desired. We
troubleshoot and resolve day-to-day challenges promptly and effectively. Field application engineers also are readily available
to help resolve more critical issues at a customer's location.
Technical Support is available from four Customer Technical Support Centers --- and via phone (203-929-8810), fax
(203-926-9453) or from our Technical Support and Information Hotlines.
TranSwitch has integrated the product lines formerly from Centillium. Product support for all existing customers will continue to be provided via the Inforouter and the TSR systems.
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